The primary objective of this report is to provide an overview of the research framework employed in designing the survey. Firstly, it presents an overview of crises and their characteristics to contextualize the business environment.
Secondly, the adopted research framework is outlined, elucidating the complexities and potential interconnections among the eight areas under investigation.
Thirdly, a brief description of the questionnaire is provided, highlighting its core sections.
Finally, each of the eight core dimensions is discussed in separate sections, drawing upon relevant scientific literature. This report serves as a theoretical introduction to the themes explored in the questionnaire. A subsequent report will delve into methodological details concerning questionnaire administration and data analysis, slated for future presentation.